Robin Assistance Program
The Robin Assistance Program ensures top-tier customer support, maximizing equipment uptime and investment efficiency through:
- Service Tech Support (Call Center, Remote Connection, Software Updates, Dedicated CSR, Service Documentation)
- Field Service Support (On-Site Support, Preventive Maintenance, Backup Solutions)
- Long-Term Support (5+ Years Lifecycle with ROBIN Care+)
- System Evolution & Upgrades
- Training & Education Services