Quick Contacts
Piazza G.Puccini, 26
50144 Firenze, Italy
+39 055 354829
 

Customer Care and Assistance

At Orthokey, we believe that customer care goes far beyond the point of sale. That’s why we offer a comprehensive range of assistance services tailored to meet the diverse needs of our customers.  From initial training to post-sale support, Orthokey is committed to being your reliable partner at every step of your journey.

Our specialist team is here to guide you in using our solutions efficiently and effectively, ensuring you get the most out of your investment. Whether it’s providing training, sharing best practices, or offering expert advice, our team is always ready to assist.

Our support system is designed with efficacy in mind:

  • Service Tech Support: Our skilled technicians provide remote troubleshooting and assistance, solving most issues quickly and efficiently by connecting directly to your system.

  • Field Service Support and Back-Up Solutions: For on-site requirements, our team offers robust field service support, ensuring rapid intervention and providing back-up solutions to minimize downtime.

At Orthokey, your success is our priority, and we’re here to support you every step of the way.


To improve the quality of services provided to our customer
hereafter you find main references for different services.

Worldwide Technical Assistance Address:

Technical Service – Orthokey Italia S.r.l. Piazza Puccini 26 50144 Firenze – Italy
Phone: +39-055-354829 (dial 3) Fax: +39-055-3246012

General terms and conditions of sale:

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